Shipping Policy

At Future Wireless ("we", "our", or "us"), we want you to receive your orders safely. We process orders within 7 business days, and shipping can take up to 14 business days after your order has been shipped. This Shipping Policy explains how we process and deliver your purchases. By placing an order with us, you agree to the terms described in this policy.

1. Order Processing

We process all orders within 7 business days, excluding weekends and public holidays. Orders are processed in the order they are received. You will receive a confirmation email with your order details once your order has been placed, and a second email with tracking information once your order has shipped.

2. Shipping Time

After your order has been processed and shipped, delivery can take up to 14 business days, depending on your location and the shipping carrier. Delivery times are estimates and are not guaranteed, as they may be affected by factors outside our control such as carrier delays, weather, or customs processing.

3. Total Estimated Delivery Time

Please allow up to 21 business days in total for your order to arrive, which includes up to 7 business days for processing and up to 14 business days for shipping. Most orders arrive sooner, but these timeframes represent the maximum you should expect.

4. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number and a link to track your package. Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.

5. Shipping Rates

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable shipping rates will be clearly displayed before you complete your purchase.

6. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, please check your tracking information first, then contact us through our store. We will work with the carrier to locate your package. If a package is confirmed lost by the carrier, we will offer a replacement or a full refund at your discretion.

7. Incorrect or Undeliverable Addresses

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us as undeliverable due to an incorrect address, you may be responsible for additional shipping charges to resend the order.

8. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or carrier rates. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about our shipping practices or a specific order, please reach out through our store's contact page. We are committed to responding to your shipping enquiries promptly and helpfully. HEAR